Supply Chain Analyst - Retail

Luxottica; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading eyewear company is seeking a data analyst to support strategic decisions through data collection, analysis, and reporting. The ideal candidate will possess exceptional analytical ability, advanced Excel skills, and a proactive problem-solving mindset. You will work collaboratively with cross-functional teams to optimize operations and enhance service delivery. This role is based in Birmingham, UK, and offers a dynamic work environment focused on data-driven decision-making.

Qualifications

• Able to interpret complex data sets and translate them into insights.
• Demonstrates ability to grasp new systems and tools quickly.
• Maintains accuracy and quality in outputs.
• Confident in using Excel functions to produce reports.
• Communicates effectively with various stakeholders.
• Proactively identifies and solves issues.

Responsibilities

• Identify, gather, and validate data from sources.
• Develop and deliver accurate reports to stakeholders.
• Conduct analysis of performance data to uncover inefficiencies.
• Document reporting processes for consistency.
• Support ad hoc projects and strategic initiatives.

Skills

Exceptional Analytical Ability

Quick Learner

High Attention to Detail

Advanced Excel Skills

Strong Communication Skills

Problem-Solving Mindset

Self-Motivated

Data Presentation

Tools

SQL

Job description

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Overview

Your role:

You will be a key contributor to the onboarding of business functions during their discovery phases, working within a collaborative team to design and deliver insightful, visually compelling service reports that inform strategic decisions across the EMEA North Region. By analyzing complex datasets, identifying trends, and translating data into actionable intelligence, you’ll support leaders in optimizing operations, understanding customer behavior, and improving supply chain efficiency. Your analytical skills will ensure the onboarding process is driven by accurate and timely information, empowering stakeholders to enhance service delivery and drive business growth.

Responsibilities

Main responsibilities:

Data Collection & Validation

• Identify, gather, and validate data from multiple internal and external sources to ensure accuracy and completeness.
• Maintain data integrity throughout the reporting and analysis lifecycle.

Reporting & Insights

• Develop and deliver accurate, relevant, and timely reports to stakeholders across the business.
• Track and monitor Key Performance Indicators (KPIs), identifying trends and patterns that inform strategic decisions.
• Support the implementation and monitoring of future data flows and reporting structures.

Analysis & Problem Solving

• Conduct in-depth analysis of performance data to uncover inefficiencies and bottlenecks in operational workflows.
• Perform root cause analysis to identify underlying issues and recommend data-driven solutions.
• Collaborate with cross-functional teams to implement and sustain improvements based on analytical findings.

Documentation & Process Management

• Document all validated and approved reporting processes to ensure consistency and repeatability.
• Maintain clear records of methodologies, assumptions, and data sources used in analysis.
• Lead and participate in regular meetings to present findings, provide updates, and drive continuous improvement across all reported operations.
• Work closely with stakeholders to understand business needs and tailor analytical outputs accordingly.
• Support the North Europe Order Fulfilment Manager on ad hoc projects and strategic initiatives.

Qualifications

Main requirements:

• Exceptional Analytical Ability: Able to interpret complex data sets and translate them into meaningful insights.
• Quick Learner: Demonstrates the ability to quickly grasp new systems, tools, and processes, including the effective use of AI-powered technologies to enhance productivity and decision-making.
• High Attention to Detail: Maintains consistent accuracy and quality in all outputs.
• Advanced Excel Skills: Confident using functions such as pivot tables, charts, lookups, and formulas to produce clear and insightful reports.
• Strong Communication Skills: Communicates clearly and effectively with stakeholders at all levels, showing both passion and patience in delivering results.
• Problem-Solving Mindset: Proactively identifies issues and develops practical, data-driven solutions.
• Self-Motivated: Capable of working independently, managing time effectively, and meeting deadlines without close supervision.
• Data Presentation: Skilled in producing statistical outputs and visualisations to support decision-making.
• Industry Knowledge: Experience in the optical sector is preferred but not essential.
• Desirable Technical Knowledge: Familiarity with database management and tools such as SQL is advantageous but not required.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.