Supervisor - The Bull - Olney, Buckinghamshire

Wells & Co.; Olney; Vor Ort; GBP 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed HOU

Zusammenfassung

The Bull Hotel, part of Wells & Co., in Olney is seeking a Supervisor to lead the team and deliver outstanding hospitality. You will guide service, support staff, and ensure a seamless guest journey while promoting the pub’s food and beer offerings.

Ideal candidates show leadership experience in hospitality, a passion for drinks, and a drive to develop themselves and their team in a fast-paced setting with a supportive culture.

Qualifikationen

• Leadership experience in a hospitality or customer facing environment.
• Enthusiasm and passion for food and beer.
• Ability to deliver excellent customer service and strong teamwork in a fast-paced environment.
• Ambition to develop your career and your teams.

Aufgaben

• Taking responsibility for the customer journey and ensuring a quality experience.
• Taking accurate orders and coordinating with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service standards and reporting incidents or issues.
• Being a supportive and proactive leader.

Kenntnisse

Leadership experience

Enthusiasm for food and beer

Customer service

Teamwork

Jobbeschreibung

Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader

You will need to demonstrate:

• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

• £14.00 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses