FOH Team Member

Charles Wells; London Colney; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday

Company Pension scheme

Retail and beer discounts

Refer a friend Bonus

Employee Assistance programme

30% dining discount of all managed 
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Great working environment and great 
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Descrizione del lavoro

The Bull Hotel in Olney is looking for talented Front of House staff to join our team and deliver an exceptional customer experience alongside a mouth-watering food and drink offering. You will take orders, assist guests, and work closely with the kitchen team to ensure smooth service.

Flexibility across all seven days, a supportive team, and the chance to earn tips are on offer, along with benefits such as pension, discounts on dining and retail, and ongoing career development.

Competenze

• Previous experience working front of house in hospitality or customer facing environment.
• Enthusiasm and passion for food and beer.
• Ability to deliver excellent customer service and great teamwork in a fast-paced environment.
• Ambitious to develop your career and grow with us.

Mansioni

• Take responsibility for the customer journey, ensuring their experience is excellent.
• Take accurate orders and work closely with kitchen staff.
• Ensure payments and receipts are correct.
• Confidently recommend menu and drinks offerings.
• Observe service standards and report incidents or issues.
• Be a supportive and proactive team member.

Conoscenze

Customer service

Teamwork

Hospitality passion

Food & beer enthusiasm

Descrizione del lavoro

Company Description

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front Of House Duties Include

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

Please be aware that this role requires flexibility across all 7 days of the week.

We Will Offer You a Great Package

• £8.80 - £12.71 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!