F & B Assistant - Live In Available - Gerrards Cross

Sarova Hotels; Gerrards Cross; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Wagestream

Birthday paid day off

24/7 Employee Assistance Programme

Saroving Rewards

Employee appreciation events

Family & Friends Accommodation rates

F&B discounts at all hotels in the Sar

Training and development

Live-in available

Job summary

The Bull Hotel in Gerrards Cross, Buckinghamshire, part of Sarova Hotels, is seeking a friendly Food & Beverage Assistant to join its busy team. You’ll help deliver warm, personalised service in our restaurant, bars and events spaces, learn our menus, and contribute to a positive guest experience with a smile.

Ideal candidates have prior customer-facing food and drink experience, strong communication skills, and a flexible attitude to work mornings, evenings and weekends.

Qualifications

• Previous experience of serving food and drink in a customer facing role, ideally in a quality hotel or restaurant.
• Commitment to great customer service with excellent communication skills.
• A proactive and can do attitude.
• A positive outlook and willingness to learn, contribute and grow.
• A passion for hospitality and service with a smile.
• Flexible to work any of seven days on a rota, mornings, evenings and weekends as required.

Responsibilities

• Providing a welcoming and friendly atmosphere for our guests, recognising and acknowledging them and using their name during interactions.
• Learning and building knowledge of our food, drinks and other products and services.
• Helping our customers to enjoy their experience by using your knowledge and passion of our products to deliver excellent service levels.
• Being proactive in up selling all aspects of the department.
• Maintaining work areas and equipment ensuring they are kept functional and orderly at all times and meet all hygiene and health & safety regulations.
• Working well with your colleagues to ensure a smooth service and high team morale.
• Attending training & completing e-learning modules to improve your skills and aid your development

Skills

Customer service

Communication

Proactive mindset

Flexible

Hospitality passion

Job description

What will I be doing as Food and Beverage Assistant?

• Providing a welcoming and friendly atmosphere for our guests, recognising and acknowledging them and using their name during interactions.
• Learning and building knowledge of our food, drinks and other products and services.
• Helping our customers to enjoy their experience by using your knowledge and passion of our products to deliver excellent service levels
• Being proactive in up selling all aspects of the department.
• Maintaining work areas and equipment ensuring they are kept functional and orderly at all times and meet all hygiene and health & safety regulations.
• Working well with your colleagues to ensure a smooth service and high team morale.
• Attending training & completing e-learning modules to improve your skills and aid your development

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

• Previous experience of serving food and drink in a customer facing role, ideally working within a quality hotel or restaurant.
• Commitment to great customer service with excellent communication skills.
• A proactive and can do' attitude.
• A positive outlook and willingness to learn, contribute and grow.
• A passion for hospitality and service with a smile.
• Flexible to work any of seven days on a rota basis, mornings and evenings and weekends as required.

A peaceful four star hotel in Gerrards Cross in Buckinghamshire, the Bull Hotel offers 147 comfortable bedrooms, a restaurant and bar, and flexible event suites for all types of functions. Opened in 1688 as a coaching inn, the picturesque hotel combines warm British hospitality with modern comforts. Located in the countryside. The Bull is easily accessible by train or car.

We are looking for a positive and friendly individual to join our busy Food & Beverage Team, to work in our Restaurants, Bars and Meeting & Events spaces. Our Food & Beverage Team is at the heart of our business, providing excellent levels of service and a good knowledge of food and drinks to our guests in our Restaurant, Bars and Meeting and Events spaces and as a Food and Beverage Assistant you will be providing round the clock service to satisfy our guest's appetites. Being in a customer-facing role means you must be a confident and well-presented individual with a warm way with people. We believe that it is the people we employ that makes the difference to the experience of our guests, and that is why we are looking for someone who is ready to go the above and beyond in everything they do.

Why join the Bull's team?

At The Bull, we love what we do, and we're looking to grow our team with people who share our passion for success.

We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do.

We pride ourselves on our team, and we work hard to take their careers to new heights.

As part of the Bull's team, you will enjoy a range of benefits, including:

• Wagestream - flexible access to your earned wages & financial coaching App
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

Live in is available for the right candidate