FOH Team Member

Wells & Co.; Olney; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount of all managedh

Great working environment and great

Job summary

The Bull Hotel in Olney is seeking talented Front of House staff to deliver an exceptional customer experience and a mouth-watering food offering.

You will take accurate orders, work with the kitchen, suggest menu and drinks, and support the team in a fast-paced environment. Enjoy a great package including 28 days holiday, pension, dining discounts, and refer-a-friend bonus.

This role requires flexibility across all seven days and offers a welcoming, fun culture with good progression prospects.

Qualifications

• Previous experience working front of house in hospitality or customer-facing environments.
• Enthusiasm and passion for food and beer.
• Ability to deliver excellent customer service and work well in a fast-paced, pressurised environment.
• Result-driven and ambitious with a desire to develop your career with us.

Responsibilities

• Taking responsibility for the customer journey and ensuring an exceptional experience.
• Taking accurate orders and coordinating with kitchen staff.
• Ensuring payments and receipts are correct.
• Confidently recommending menu and drinks offerings.
• Observing service standards and reporting issues.
• Being a supportive, proactive team member.

Skills

Front of house experience

Customer service

Teamwork

Food and beverage enthusiasm

Ambition to grow

Job description

Company The Bull Location OLNEY, United Kingdom Functional Area Hospitality

Company Description

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

Please be aware that this role requires flexibility across all 7 days of the week.

We will offer you a great package:

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

30% dining discount of all managed houses

Great working environment and great prospects!