Supervisor

Wells & Co.; Olney; Remote; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

28 days holiday

Pension scheme

Discounts on beer

Fun culture

50% off food on shift

Refer a friend bonus

Employee Assistance programme

Benefits portal

30% dining discount

Zusammenfassung

The Bull Hotel in Olney is seeking an experienced hospitality leader to oversee the guest journey and drive outstanding service. You will lead a busy team, ensure accurate ordering, and coordinate with kitchen and bar staff to deliver a seamless guest experience.

Ideal candidates will have leadership in hospitality, a passion for food and beer, and a proactive approach to coaching staff. This role offers a supportive culture, competitive benefits, and opportunities to advance within the team.

Qualifikationen

• Leadership experience in hospitality or customer-facing roles.
• A passion for food and beer.
• Ability to deliver excellent customer service and work well in a fast-paced environment.
• Ambitious, results-driven, and eager to develop your team’s careers.

Aufgaben

• Take responsibility for the customer journey and ensure an exceptional experience.
• Take accurate orders and work closely with kitchen staff.
• Ensure payments and receipts are correct and processed smoothly.
• Confidently recommend menu and drinks to guests.
• Observe service standards and report any incidents or issues.
• Provide supportive, proactive leadership to the team.

Kenntnisse

Leadership experience

Customer service

Teamwork

Career development

Jobbeschreibung

Company The Bull Location OLNEY, United Kingdom Functional Area Hospitality

Company Description

The Bull Hotel is located in the centre of Olney and sits at the heart of the local community. A former 17th century coaching inn, now a Pub & Restaurant with Rooms overlooks the Market Place making it a great spot to relax and watch the world go by.

Position

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader

Requirements

You will need to demonstrate:

• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams

Other information

We will offer you a great package:

• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount of all managed houses