Supervisor

SSP UK & Ireland; Liverpool; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Discounted meal on shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP UK & Ireland is seeking a Supervisor for the Liverpool Lime Street Station, Starbucks, to lead a busy hospitality team across early mornings and evenings.

The role offers full-time hours (about 30 hours) with pay from £13.61/hour, rising to £15.11/hour for night hours between midnight and 6am. You’ll work 4:30am–9:30pm across weekdays and weekends, supporting iconic brands and delivering great service.

Qualifications

• Previous experience as a Team Leader/Supervisor and Barista is required.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead your team through busy shifts with high energy.
• Inspire your team to deliver great customer service and handle queries.
• Monitor unit performance and champion improvements.

Skills

Team leadership

Barista experience

Customer service

Job description

SUPERVISOR - LIVERPOOL LIME STREET STATION, STARBUCKS

Pay Rate: £13.61 per hour ( + you will earn an extra £1.50 per hour for hours worked between midnight and 6AM, bringing your rate of pay to £15.11 per hour.)

We have Full Time(30hrs) roles available.

Hours of operation are 4:30am to 9:30pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

About You

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Please note that previous experience as a Team Leader/Supervisor and Barista is required for this role.

About The Supervisor Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

As a Supervisor We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.