Supervisor

Lamb Tavern; Royal Borough of Greenwich; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday per year

20% staff discount in pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Lamb Tavern in Leadenhall Market is seeking a Supervisor to lead shifts, deliver exceptional customer service, and mentor our team across three levels of our historic pub and dining spaces.

You will train staff, manage guest experiences, and handle opening/closing duties as a trusted key holder. We offer ongoing development, free meals, weekly pay, and generous holiday along with dining discounts for staff.

Qualifications

• Experience delivering high-quality customer service in a hospitality setting.
• Experience training and mentoring team members to deliver consistent service.
• Reliable cash handling and shift leadership skills.

Responsibilities

• Lead daily front-of-house operations and supervise shifts.
• Train and develop team to deliver exceptional guest experiences.
• Assist with opening/closing duties as a key holder and ensure smooth service.

Skills

Customer service

Staff training

Cash handling

Job description

Supervisor

A traditional pub & restaurant, set in the historical & unique Leadenhall Market.
Split over three floors, we offer a unique experience on each level. Our first-floor dining room caters for business lunches, romantic dinners, or private hire drinks parties. Our food menu is inspired by Leadenhall's rich heritage of poultry, meat & game. All our ingredients are British, fresh & at their seasonal best.
Our Main Bar is a fast-paced, bustling hub where local workers & tourists come to unwind over a pint or two (and a Scotch Egg!). Our outside area is perfect to enjoy a drink as it is completely covered.
Topple down our stairs & discover Old Tom's Bar. The wall tiles might date back to the 19th Century, but the wine, whisky, and beer range reflect modern London at its finest. Enjoy British cheese and charcuterie paired perfectly with top-quality wines complementing each bite.
Our team is extensive & the knowledge and vibrancy they bring to our business are key.

What We Offer OurSupervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
  
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
  
• Company Pension Scheme

What we look for in aSupervisor:

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to buildrapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.