Supervisor

LEVI'S; Reading; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Levi Strauss & Co. in Reading, United Kingdom, is seeking a Store Supervisor who will bridge our products and customers while supporting and developing Stylists, ensuring the service and standards expected of a premium denim brand.

This full-time role requires leading the store team to hit KPI targets, managing stock, payroll and rota duties, and coaching colleagues to deliver a standout 1-2-1 customer journey that puts the customer first in a dynamic retail setting.

Qualifications

• Passionate about the Levi's brand and values.
• Strong customer service and team leadership experience.
• Proven track record of developing and growing a team.
• Experience reaching KPIs and sales targets in retail.

Responsibilities

• Support and deputise management in delivering KPI's and profit opportunities
• Implement daily and weekly sales targets for the store team
• Monitor KPIs and team performance through reports
• Assist with stock, payroll, admin and rota
• Enhance the customer journey with 1-2-1 service
• Inspire, motivate and develop the team through coaching

Skills

Team management

Customer service

KPI tracking

Retail operations

Sales targets

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you.

LOCATION

Reading, United Kingdom

FULL TIME/PART TIME

Full time