Supervisor

Levi Strauss & Co.; Reading; On-site; GBP 21,000 - 30,000; Full time

Job summary

Levi Strauss & Co. in Reading, United Kingdom, is seeking a Store Supervisor to lead a motivated team in a busy denim store. You will bridge products and customers, supporting and developing Stylists while delivering strong results.

You will deputise for the management team, drive KPIs and sales targets, manage stock and payroll, and ensure an exceptional customer journey with a personalised service. This full-time role offers the chance to grow with an iconic brand and to build skills in

Qualifications

• Strong customer service skills and experience in efficiently managing a team.
• Proven track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets in retail.

Responsibilities

• Support and deputise for the management team in delivering KPIs and profit opportunities.
• Set and monitor daily and weekly sales targets for the store team.
• Monitor KPIs and team performance through reports and updates.
• Assist with stock management, payroll, admin and rota.
• Enhance the customer journey with a 1-2-1 service and ensure the customer comes first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Skills

Customer service

Team management

KPI targets

Retail experience

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role

• Support and deputise if needed the management team in delivering KPIs and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LSCo you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION Reading, United Kingdom FULL TIME/PART TIME Full time

So if you're a lover of all things denim and think this role is for you

Our common thread: We're originals. From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.