Supervisor

LEVI'S; Birmingham; On-site; GBP 22,000 - 29,000; Full time

Job summary

Levi Strauss & Co. in Birmingham seeks a Store Supervisor to act as the vital link between products and customers while supporting and developing Stylists. You will help the management team deliver KPI-driven profits and guide daily operations, payroll and rosters.

The role emphasizes coaching the team, maintaining excellent customer service, and ensuring the customer comes first in every interaction. Join an iconic brand with a strong training culture and opportunities for growth.

Qualifications

• Strong customer service skills.
• Experience in efficiently managing a team.
• Experience driving KPIs and sales targets in retail.

Responsibilities

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Skills

Customer service

Team leadership

KPI management

Retail operations

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION

Bullring, Birmingham, United Kingdom

FULL TIME/PART TIME

Full time

Current LS&Co Employees