Store Manager

LEVI'S; Kingston upon Thames; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Paid time off

Wellbeing resources

Leadership development

Career progression

Brand values

Job summary

Levi Strauss & Co. in Kingston Upon Thames is seeking a Store Manager responsible for commercial performance, people, and operations. You will lead from the front, represent the Levi's brand, and foster an inclusive, high-performing environment.

You will own the store’s profit and loss, coach a retail team, analyze data, manage stock and payroll, recruit and develop talent, and maintain visual merchandising and brand standards.

Qualifications

• Proven experience successfully leading a retail store in a fast paced environment.
• Strong commercial mindset with a track record of driving KPIs and controlling costs
• Demonstrated ability to develop, engage, and retain high performing teams
• Solid understanding of HR policies, people processes, and employee relations
• Strong operational knowledge across stock, admin, payroll, and compliance
• Confidence making decisions, taking ownership, and leading through change
• Flexibility to work evenings, weekends, and bank holidays

Responsibilities

• Own store’s profit and loss performance and identify opportunities
• Lead, motivate, and develop a high-performing store team
• Analyse commercial data and KPIs to drive performance
• Monitor store performance with regular updates to District Manager
• Take full responsibility for stock management, payroll, rotas, and admin processes
• Recruit, onboard, and develop high-caliber team members
• Create leadership bench through coaching, training, and succession planning
• Ensure high standards of visual merchandising and brand presentation

Skills

Store leadership

KPIs orientation

People management

HR knowledge

Decision making

Brand ambassador

Change leadership

Evenings/weekends

Job description

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit - and your future - at LS&Co.

What You'll Be Doing

As a Store Manager, you'll have full accountability for the commercial performance, people, and operations of your store. You'll lead from the front, represent the Levi's® brand every day, and create a high performing, inclusive environment where both people and business thrive.

Here's how you'll make it happen:

• Owning the store's profit and loss performance by identifying and delivering commercial and profit driving opportunities
• Leading, motivating, and developing a high performing store team to deliver exceptional customer service and results
• Analysing commercial data and KPIs, turning insight into clear actions to drive performance
• Monitoring store performance through reporting and regular updates to the District Manager, supported by robust action plans
• Taking full responsibility for store operations including stock management, payroll, rotas, and administrative processes
• Recruiting, onboarding, and developing high calibre team members who live the Levi's® brand and values
• Creating a strong leadership bench through coaching, training, and succession planning
• Ensuring consistently high standards of visual merchandising, brand presentation, and operational excellence
• Acting as a brand ambassador, leading by example and embedding our culture and values in everything you do

What You'll Bring

• A genuine passion for the Levi's® brand and a strong alignment with our values
• Proven experience successfully leading a retail store in a fast paced environment
• A strong commercial mindset with a track record of driving KPIs and controlling costs
• Demonstrated ability to develop, engage, and retain high performing teams
• Solid understanding of HR policies, people processes, and employee relations
• Strong operational knowledge across stock, admin, payroll, and compliance
• Confidence making decisions, taking ownership, and leading through change
• Flexibility to work evenings, weekends, and bank holidays

What's in It for You

• Competitive pay, with performance-based incentives aligned to your role and impact
• Generous employee discount and uniform support to represent Levi's® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing leadership development, coaching, and clear pathways for career progression
• The opportunity to lead within a purpose-driven, inclusive brand that celebrates individuality and supports communities

Benefits and reward offerings may vary by country and are aligned with local market practices.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

LOCATION

Kingston Upon Thames, UK

TIME TYPE

Full time