Store Supervisor

LEVI'S; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Iconic brand

Job summary

Levi Strauss & Co. is seeking a Store Supervisor for our Glasgow store located at Silverburn. You will bridge product availability and customer experience, supporting and developing our Stylists and store team to drive performance.

The role focuses on achieving KPI targets, maintaining exceptional customer service, and delivering effective training to staff in a fast-paced retail environment. This is a full-time opportunity with Levi's iconic brand and strong career development prospects.

Qualifications

• Experience delivering strong customer service and resolving issues.
• Proven ability to lead and develop retail teams.
• Experience setting and achieving KPIs in a store.

Responsibilities

• Support and deputise for the management team to meet KPI targets.
• Set daily and weekly sales targets for the store team.
• Monitor KPIs and store performance through reports and updates to management.
• Assist with stock management, payroll, admin and rotas.
• Deliver an exceptional 1-2-1 customer service journey and put the customer first.
• Inspire, motivate and develop the team through coaching and product knowledge.

Skills

Customer service

Team leadership

KPI & targets

Retail operations

Training & coaching

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you

LOCATION

Silverburn, Glasgow, United Kingdom

FULL TIME/PART TIME

Full time