Supervisor

LEVI'S; Gretna; On-site; GBP 12,000 - 17,000; Part time

Job summary

Levi Strauss & Co. in Gretna, United Kingdom, is seeking a Store Supervisor on a part-time basis. You will support the management team, drive sales targets and KPIs, and develop the store team while ensuring excellent customer service and a seamless customer journey.

Join a iconic denim brand and contribute to store operations, training, and product knowledge. This role offers a dynamic retail environment with opportunities for career growth.

Qualifications

• Excellent customer service experience
• Experience leading a retail team
• Experience meeting KPIs and sales targets in retail

Responsibilities

• Support and deputise for the management team in delivering KPI's and profit opportunities
• Set and monitor daily/weekly sales targets for the store team
• Monitor KPIs and store performance through reports and updates to management
• Assist with store operations including stock, payroll, admin and rota
• Enhance the customer journey by delivering a 1-2-1 service and prioritising the customer

Skills

Customer service

Team management

Team development

KPIs & sales targets

Retail operations

Brand values

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you

LOCATION

Gretna, United Kingdom

FULL TIME/PART TIME

Part time

Current LS&Co Employees, apply via your Workday account.