Supervisor

Rituals; Norwich; On-site; GBP 18,000 - 25,000; Full time

Job summary

Rituals in Norwich is seeking a customer-focused team member to deliver exceptional service and share product stories that resonate with every customer.

You will aim to meet sales targets while supporting colleagues, solve complex questions, and maintain the boutique to brand standards through training.

Join Rituals to represent the brand, follow safety guidelines, and keep knowledge up to date through workshops.

Qualifications

• Deliver amazing customer service; know every product inside out and share stories that connect with customers.

Responsibilities

• Win at sales and bring others with you; excel at your targets while setting an example for the team.

Job description

Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet.

Win at sales and bring others with you – do great at your own targets while setting the example for your team members.

Be the problem-solver customers and colleagues trust – handle complex questions and situations with confidence, while keeping the boutique running smoothly.

Represent Rituals – follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.