Supervisor

Ben Sherman; Livingston; On-site; GBP 21,000 - 27,000; Part time

Job summary

Ben Sherman in Livingston is seeking a Store Supervisor to help drive sales and service. The role is a 4 day/5 day pattern with 30/37.5 hours per week, supporting both the store and customer experience.

You will lead by example in delivering outstanding visual merchandising, customer engagement and store routines to meet KPI targets and maintain premium branding. The team welcomes your leadership to empower colleagues and delight customers daily.

Qualifications

• Customer service focused
• Sales targets experience
• Excellent visual merchandising
• Commercial awareness
• Strong communication skills

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product including features and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service

Sales targets

Visual merchandising

Commercial awareness

Communication skills

Job description

Supervisor

Livingston

4 day/5day 30/37.5 hours

Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role

To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Skills

Retail Management