Assistant Manager

Ben Sherman; Castleford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Ben Sherman in Castleford is seeking a Supervisor to support the Store and Assistant Manager in driving sales, KPI performance and visual merchandising excellence. You will help develop the team and maintain a welcoming shopping environment for customers both in-store and online channels.

The role requires a passion for fashion, strong customer service, and the ability to communicate effectively. This full-time position offers stability and opportunities to grow within the Ben Sherman brand.

Qualifications

• Customer-focused role in retail environments.
• Proven ability to meet sales targets.
• Strong visual merchandising capabilities.
• Good communication and collaboration skills.
• Commercial awareness and product knowledge.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate product information including features, benefits and stock availability.
• Promote multi-channel shopping options for customer satisfaction.
• Provide a welcoming atmosphere for customers.
• Process sales transactions per company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Sales targets

Visual merchandising

Commercial awareness

Communication skills

IT skills

Premium fashion experience

Retail Management

Job description

Supervisor - [Castleford] - [Full Time]

Come and join the team at Ben Sherman! As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand


• Provide accurate information about our product to the customer including features and benefits and stock availability


• Promote our multi-channel shopping options to ensure maximum customer satisfaction


• Provide an inviting and welcoming atmosphere for our customers


• Process sales transactions with care and in line with company guidelines


• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused


• Sales and target driven


• Excellent visual merchandising skills


• Commercial awareness


• Good communication skills

Desirable:

• Good IT skills


• Experience of working in a premium fashion brand

Skills:

Retail Management