Supervisor

RN COMPANY RETAIL LIMITED; Ilkeston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A retail company in Ilkeston is seeking a Supervisor to lead a team of retail associates. The role includes ensuring store cleanliness, training staff for exceptional customer service, and managing inventory. The ideal candidate should have proven experience in a supervisory position and strong leadership skills. This position offers a chance to collaborate with management on promotional initiatives and improve overall sales performance.

Qualifications

• Proven experience in a retail supervisory role.
• Strong leadership and team management skills.
• Ability to train staff in customer service and product knowledge.

Responsibilities

• Lead and supervise a team of retail associates.
• Ensure store presentation and cleanliness standards are met.
• Analyze sales patterns to enhance performance.

Job description

The supervisor's role entails leading and supervising a team of retail associates, providing guidance to achieve sales targets, and ensuring the store's presentation, cleanliness, and organization adhere to standards. They enforce company policies for smooth operations, train staff for exceptional customer service, and product expertise.
Additionally, the supervisor plans and executes merchandising tactics to boost product visibility and sales. They manage inventory, conduct regular checks, and order replenishments as needed. Addressing customer inquiries, complaints, and returns in a timely and professional manner is also part of their responsibilities.
Furthermore, they analyze sales patterns and implement strategies to enhance performance and meet objectives. Collaborating with the store manager, they develop and implement promotional initiatives and events.