Subsidence Technical Manager – UK Wide, Hybrid & Flexible

Sedgwick; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

SIPP

Bonus scheme

Company car or cash in lieu

Holiday 25 days + BH

Flexible working

Private healthcare

Life assurance

Employee assistance programme

Income protection

Discounts

Job summary

Sedgwick UK is seeking a Subsidence Technical Manager to lead and mentor Building Consultants UK-wide. You will oversee technical quality, drive initiatives, and engage with clients to demonstrate expertise while supporting growth and performance metrics.

You will mentor teams, manage licencing, conduct audits, and promote professional development through Sedgwick University, contributing to top-tier service and revenue targets.

Qualifications

• Experience in managing subsidence claims.
• Strong coaching and mentoring skills.
• Organisational skills; ability to run tasks through to completion.
• Ability to work in a team environment with leadership peers.
• Adaptability in a fast-changing environment.
• Professional attitude and proactive approach.
• Professional qualifications in building-related fields or extensive industry experience.

Responsibilities

• Provide technical support to Building Consultants on claims and initiatives.
• Assist with queries, referrals, complaints and complex scenarios; aim for positive outcomes for policyholders and clients.
• Ensure technical quality delivery from the team; report to Operations Manager.
• Collaborate with other managers to enhance quality, upskill colleagues and identify growth opportunities.
• Manage licensing, mentoring, complaint resolution, and audits; support revenue targets and customer service.
• Promote technical development through qualifications and client interactions to showcase expertise.

Skills

Subsidence claims

Coaching & mentoring

Organisational skills

Teamwork

Adaptability

Professional attitude

Professional qualifications

Job description

Sedgwick UK is seeking a Subsidence Technical Manager to lead and mentor Building Consultants UK-wide. You will oversee technical quality, drive initiatives, and engage with clients to demonstrate expertise while supporting growth and performance metrics.

You will mentor teams, manage licencing, conduct audits, and promote professional development through Sedgwick University, contributing to top-tier service and revenue targets.