Subsidence- Regional Consultant

Crawford & Company; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in the UK seeks a Subsidence Consultant to manage domestic and commercial claims. The role involves site visits to assess subsidence-related damage and requires strong investigative skills. Ideal candidates should have relevant chartered status, proficiency in Microsoft tools, and a full UK driving license. Training provided for insurance claims handling. This position offers a unique opportunity for professionals with knowledge in construction and subsidence management.

Qualifications

• Experience in investigation and repair of subsidence damage.
• Chartered or working towards chartered status in a relevant institution.
• Sound understanding of domestic construction and related regulations.

Responsibilities

• Attend site visits to assess reported subsidence.
• Survey properties and diagnose damage cause.
• Report findings back to Subsidence teams within specified timeframes.

Skills

Investigation and repair of damaged buildings

Good people skills

Proactive approach to claims handling

Computer literacy with Microsoft packages

Education

Chartered or approaching chartered status with ICE, IStructE, RICS, CIOB

Job description

Job Description

We are looking for a Subsidence Consultant who will handle and be the main technical point of contact for domestic and commercial subsidence claims of varying values. The successful applicant will ideally have both building and insurance knowledge, good people skills and a proactive approach to claims handling.

Responsibilities

Within this field‑based role, you’ll attend on visits from claimants who have reported signs of subsidence. The insurance claims will be around 60% domestic and 40% commercial, up to £100K in value.

You’ll be supported by our internal claims handlers and have a site pack containing high‑level details of the claim, policy information and any specific details. Your expertise will be to survey the property, investigate the damage and diagnose the cause of movement.

You’ll be required to report on all specific details, feedback back to our Subsidence teams within specific timeframes to enable the claim to be bought to swift settlement as soon as possible.

Qualifications

• Experienced in dealing with the investigation and repair of damaged buildings, including the diagnosis and mitigation of subsidence movement.
• Ideally chartered or approaching chartered status with a relevant institution: ICE, IStructE, RICS, CIOB.
• Experience of insurance claims handling is desirable but not essential as training will be given.
• Able to demonstrate a decisive, computer‑literate approach, proficient with most Microsoft packages.
• Full UK driving licence.
• Sound understanding of domestic construction, knowledge with the Construction (Design and Management) Regulations.