Subisdence Claims Technician

Exchange Street Claims & Financial Services; Lancashire; On-site; GBP 26,000 - 38,000; Full time

Job summary

Exchange Street Claims & Financial Services is seeking a proactive Subsidence Claims Handler to join its UK-wide operations in Lancashire. You will manage your own caseload of subsidence claims, using digital solutions and liaising with surveying engineers to progress instructions.

Ideal candidates will have buildings/subsidence claims handling experience, solid knowledge of insurance principles, excellent verbal and written communication, and strong IT skills to work to client SLA's and KPI's.

Qualifications

• Experience handling buildings/subsidence claims.
• Knowledge of insurance principles.
• Excellent verbal and written communication.
• Ability to work under pressure with deadlines and timescales.
• Strong IT/Systems competency.
• Industry qualifications CertCILA/Cert CII, or working towards.

Responsibilities

• Manage your own caseload of subsidence claims.
• Carry out desk-top handling using digital solutions.
• Work closely with Surveying Engineers arranging instruction.
• Liaise with all relevant parties ensuring the smooth management of the claims process.
• Provide a high standard of customer service.
• Utilise your exceptional subsidence knowledge.
• Work to client SLA's and KPI's.

Skills

Communication skills

IT / Systems experience

Deadline management

Education

CertCILA

Cert CII

Tools

IT Systems

Job description

UK based Loss Adjusting company with offices UK Wide providing claims solutions are seeking to strengthen their Subsidence Team.

Key responsibilities:

• Manage your own caseload of subsidence claims
• Carry out desk-top handling using digital solutions
• Work closely with Surveying Engineers arranging instruction
• Liaise with all relevant parties ensuring the smooth management of the claims process
• Provide a high standard of customer service
• Utilise your exceptional technical expertise demonstrating your subsidence knowledge
• Work to client SLA's and KPI's

About You:

• Buildings/Subsidence claims handling experience
• Insurance Principles knowledge
• Exceptional communication skills and experience, verbal and written
• The ability to work within a pressured and busy environment working to strict deadlines and timescales
• Excellent IT/Systems experience with a high level of competency
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete