Subsidence Claims Technician – Hybrid UK

Sedgwick Claims Management Services Ltd; United Kingdom; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Employee assistance programme

Wellbeing and digital GP apps

Group Income Protection

25 days holiday + bank holidays

Pension scheme

Flexible benefits

Job summary

Sedgwick Claims Management Services Ltd invites applications for a Claims Technician – Subsidence Expert Services. This UK-wide, hybrid role focuses on managing complex subsidence claims and guiding clients from start to finish with a strong service focus.

The role emphasizes organisational resilience, effective communication, and a customer-first approach. Training and professional development, including the possibility of pursuing CILA qualifications, are offered to support career growth.

Qualifications

• Experience in handling property or subsidence claims.
• Strong customer-service orientation with ability to manage difficult conversations.
• Excellent communication and negotiation skills, especially over the phone.

Responsibilities

• Manage a portfolio of subsidence claims from intake to closure.
• Guide clients through the claims process, ensuring timely and accurate resolutions.
• Collaborate with colleagues to deliver a high-quality customer experience.

Skills

Property claims experience

Customer service focus

Communication skills

Organisational skills

Negotiation skills

Adaptability

Job description

Sedgwick Claims Management Services Ltd invites applications for a Claims Technician – Subsidence Expert Services. This UK-wide, hybrid role focuses on managing complex subsidence claims and guiding clients from start to finish with a strong service focus.

The role emphasizes organisational resilience, effective communication, and a customer-first approach. Training and professional development, including the possibility of pursuing CILA qualifications, are offered to support career growth.