Subsidence Claims Technician

Davies; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Davies Innovation Lab

Leadership training programme

Funding for professionalQualifications

Flexible working

Cycle to Work Scheme

Davies Incentive Plan

Enhanced family leave

Job summary

Davies seeks a Subsidence Building Technician to manage subsidence claims from mitigation through to final repair and settlement. You will work with customers, contractors and insurers, driving claims to settlement with proactive cost control and investigations.

The role suits building professionals with trade expertise or a graduate surveyor looking to develop a career in claims management, within a values-led environment.

Qualifications

• Subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR graduate building surveyor.
• Excellent communication and organisation skills.
• Strong customer service mindset and IT literacy.

Responsibilities

• Drive subsidence claims toward settlement as part of a desk-based team.
• Communicate with customers, insurers and contractors by phone, email and writing.
• Produce technical reports to meet SLA’s and manage daily tasks.
• Assess contractor estimates and negotiate cash settlements.
• Maintain claim information in the claims IT system and promote Treating Customer Fairly.

Skills

subsidence experience

building expertise

graduate surveyor

communication skills

customer service

IT literate

attention to detail

Education

Graduate building surveyor

Tools

Microsoft Office

Job description

Davies seeks a Subsidence Building Technician to manage subsidence claims from mitigation through to final repair and settlement. You will work with customers, contractors and insurers, driving claims to settlement with proactive cost control and investigations.

The role suits building professionals with trade expertise or a graduate surveyor looking to develop a career in claims management, within a values-led environment.