Subsidence Claims Team Leader

Sedgwick Claims Management Services Ltd; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Self Invested Personal Pension (SIPP)

Private healthcare

Life assurance

Group income protection

Flexible / hybrid working

Job summary

Sedgwick Claims Management Services Ltd in Glasgow is seeking a Team Leader - Subsidence Claims to lead and grow a specialist subsidence team. The role blends people leadership with technical claims knowhow, guiding a portfolio of subsidence cases while supporting the wider team and leadership.

The successful candidate will develop colleagues, drive performance, and maintain a high standard of customer service in a fast-paced environment, with flexible working from office or home.

Qualifications

• Experience leading a claims team in a handling environment.
• Strong subsidence claims knowledge or portfolio management experience.

Responsibilities

• Lead and develop a team of subsidence claims professionals to deliver outstanding customer outcomes.
• Provide day-to-day guidance, deputise for leadership when required, and drive performance.
• Manage a portfolio of subsidence claims while supporting the wider team and leadership.

Skills

Leadership

Subsidence expertise

Customer service excellence

Communication

Performance management

Organisation & prioritisation

Adaptability

Continuous improvement

Job description

Sedgwick Claims Management Services Ltd in Glasgow is seeking a Team Leader - Subsidence Claims to lead and grow a specialist subsidence team. The role blends people leadership with technical claims knowhow, guiding a portfolio of subsidence cases while supporting the wider team and leadership.

The successful candidate will develop colleagues, drive performance, and maintain a high standard of customer service in a fast-paced environment, with flexible working from office or home.