Subsidence Claims Specialist | Hybrid | Career Growth

MPJ Recruitment Ltd; Nottingham; Ibrido; GBP 27.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cashback healthcare scheme

Discounted gym memberships

Retail discounts

Employee Assistance Programme

Healthcare support for you and your/im

Descrizione del lavoro

MPJ Recruitment Ltd in Nottingham is seeking an experienced Subsidence Claims Handler to join the head office. You will manage a portfolio of domestic and commercial subsidence claims, from instruction through to settlement, working with surveyors, insurers and policyholders to deliver fair outcomes.

You will review technical reports and evidence, interpret policy wordings, and liaise with stakeholders to ensure accurate records and regulatory compliance while delivering excellent customer

Competenze

• Experience handling subsidence claims.
• Strong understanding of property insurance and the claims lifecycle.
• Experience interpreting policy wordings and applying coverage decisions.
• Ability to review technical reports and supporting evidence.
• Excellent communication and stakeholder management.
• Strong organisational skills and ability to manage a varied caseload.
• Experience working within an FCA regulated environment.

Mansioni

• Manage a caseload of domestic and commercial subsidence claims from instruction through to settlement.
• Review policy coverage, liability, causation and claim quantum.
• Analyse engineer and surveyor reports, schedules of works, photographs and supporting documentation.
• Liaise with policyholders, insurers, brokers, contractors and external stakeholders throughout the claims process.
• Negotiate fair claim outcomes in line with policy terms and delegated authority levels.
• Maintain accurate claim records and ensure regulatory compliance at all times.
• Deliver excellent customer service through proactive communication and effective expectation management.
• Identify claims requiring escalation and work closely with technical specialists where necessary.

Conoscenze

Subsidence claims

Claims lifecycle

Stakeholder management

Communication

Organisational skills

FCA regulated experience

Formazione

Cert CII

Cert CILA

Descrizione del lavoro

MPJ Recruitment Ltd in Nottingham is seeking an experienced Subsidence Claims Handler to join the head office. You will manage a portfolio of domestic and commercial subsidence claims, from instruction through to settlement, working with surveyors, insurers and policyholders to deliver fair outcomes.

You will review technical reports and evidence, interpret policy wordings, and liaise with stakeholders to ensure accurate records and regulatory compliance while delivering excellent customer