Subsidence Claims Specialist

Davies; United Kingdom; Remote; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Davies Innovation Lab

Funding for professional development

Flexible working

Job summary

Davies is seeking a Subsidence Building Technician to manage subsidence claims from mitigation through final repair and settlement. The role suits someone with subsidence or property claims experience, a building professional with trade expertise, or a graduate surveyor seeking career development.

You will handle communications with customers, contractors and insurers, oversee investigations and repairs, and drive claims toward timely settlement while ensuring high service standards.

Qualifications

• Subsidence/buildings claims experience or extensive trade experience or graduate surveyor
• Excellent communication and organisational skills
• Customer service focus and problem solving abilities
• Computer literacy with good English skills
• Ability to work in fast-paced, target-driven environment

Responsibilities

• Drive subsidence claims toward settlement from desk-based work
• Produce technical reports meeting SLAs
• Manage daily tasks and appointments with contractors/insurers
• Assess contractor estimates and negotiate cash settlements
• Oversee repair schedules, costs, and panel contractors
• Maintain claim information in the claims IT system
• Promote Treating Customers Fairly and support senior team members

Skills

Subsidence knowledge

Claims handling

Communication

Organisation

Education

Graduate building surveyor

Trade experience 5+ years

Job description

Davies is seeking a Subsidence Building Technician to manage subsidence claims from mitigation through final repair and settlement. The role suits someone with subsidence or property claims experience, a building professional with trade expertise, or a graduate surveyor seeking career development.

You will handle communications with customers, contractors and insurers, oversee investigations and repairs, and drive claims toward timely settlement while ensuring high service standards.