Remote Subsidence Claims Specialist

Davies; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opps

Job summary

Davies is seeking a Subsidence Consultant to manage a portfolio of subsidence claims from first report to settlement. You’ll apply engineering insight and analytical thinking to diagnose damage, coordinate investigations, and guide customers through the process with clarity and empathy.

Working from home in the United Kingdom, you’ll collaborate with engineers, surveyors and loss adjusters to achieve fair, timely outcomes while maintaining high professional standards in an insurance context.

Qualifications

• Recognised professional building qualification or active progression toward one.
• Strong technical knowledge of structural defects and subsidence-related issues.
• Ability to diagnose building damage remotely using supplied evidence.
• Experience in the insurance industry and understanding of liability considerations.
• Confident negotiation and influencing skills with multiple stakeholders.
• Problem-solving mindset with attention to detail and quality outcomes.

Responsibilities

• Take full responsibility for a portfolio of subsidence claims from notification to settlement.
• Diagnose cause of damage using engineering knowledge and evidence-based assessment.
• Coordinate investigations, monitoring, repairs and mitigation strategies.
• Communicate clearly and compassionately with customers to keep them informed and supported.
• Drive progress to deliver timely, high-quality outcomes that align with policy.

Skills

Structural defects knowledge

Remote assessment skills

Negotiation skills

Education

Professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE)

Job description

Davies is seeking a Subsidence Consultant to manage a portfolio of subsidence claims from first report to settlement. You’ll apply engineering insight and analytical thinking to diagnose damage, coordinate investigations, and guide customers through the process with clarity and empathy.

Working from home in the United Kingdom, you’ll collaborate with engineers, surveyors and loss adjusters to achieve fair, timely outcomes while maintaining high professional standards in an insurance context.