Stylist - Dog Groomer

Pets at Home Grooming; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Stylist (Dog Groomer) where your passion for pets and grooming will shine. In this role, you will be responsible for providing exceptional grooming services while ensuring customer satisfaction. With a commitment to training and development, you'll have the opportunity to enhance your skills and earn through our unique training programs. Enjoy a vibrant work culture that values inclusivity and celebrates diversity. If you are flexible, enthusiastic, and possess a love for pets, this role is perfect for you. Be part of a team that believes in making a difference in the lives of pets and their owners.

Benefits

Certified iPet Level 3 training programme

Annual bonus

28 days paid annual leave

Extra day off for your birthday

Life Assurance - 4 times annual salary

Company pension contribution of 4%

Colleague discount of 20%

Qualifications

• Demonstrable understanding of dog grooming and styles.
• Experience in a customer-facing salon environment.

Responsibilities

• Deliver a full and thorough groom of a high standard.
• Provide excellent customer service in the grooming salon.

Skills

Dog Grooming

Customer Service

Communication Skills

Flexibility

Education

iPet Level 3 qualification

Job description

Stylist (Dog Groomer) – New Malden – 39 Hours

Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might already know about our Pet Care Centres, which include Pets Grooming salons and Vets for Pets practices around the UK.

What’s the role?
Our Stylists are critical to the success of our Pets Grooming salons. You will be responsible for all aspects of pet grooming and required to confidently deliver a full and thorough groom of a high standard. You will exceed our customers' expectations by providing great service within the salon. Your excellent communication skills will be utilized as you deal with customers and their pets daily.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive base pay, with opportunities to earn through our Earn As You Learn training programmes, as well as being able to achieve additional pay supplements through extra training.

Who are we looking for?

• People who are passionate about delivering great service.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week. You will receive a minimum contract of 39 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
• Demonstrates confidence and possesses a good and demonstrable understanding of dog grooming, styles/trends and able to complete a high standard groom, using these techniques from start to finish on different breeds.
• Has experience of working within a customer-facing salon environment.
• Preferably you will have worked in a target-driven environment, but if not, happy to work in one.

It's fast-paced, innovative, fun, and we put people at the very heart of everything we do. Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Your Benefits
We reward and recognise our Stylists in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:

• A certified iPet Level 3 training programme and qualification.
• Annual bonus.
• At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours).
• Extra day off for your birthday.
• Life Assurance - 4 times your annual salary.
• Company pension contribution of 4%.
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand.

Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.

“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”