Dog Groomer - 39 hours - Stevenage

TN United Kingdom; Stevenage; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join a dynamic and innovative company that values pet care and customer service! As a Dog Groomer, you'll be at the heart of our grooming salons, delivering exceptional grooming services and exceeding customer expectations. With a minimum of 39 hours per week and opportunities for additional hours, this role offers flexibility and a supportive culture. You'll receive comprehensive training, competitive pay, and a range of benefits including annual leave, life assurance, and a pension contribution. If you're passionate about pets and customer service, this is the perfect opportunity for you!

Benefits

Annual Bonus

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount of 20%

Qualifications

• Demonstrable understanding of dog grooming styles and trends.
• Experience in a customer-facing salon environment.

Responsibilities

• Responsible for all aspects of pet grooming to a high standard.
• Provide excellent customer service in a busy salon environment.

Skills

Dog Grooming

Customer Service

Communication Skills

Flexibility

Education

iPet Level 3 Qualification

Job description

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Dog Groomer - 39hours - Stevenage, Stevenage

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Client:

Pets at Home Group Plc

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

22c56d5399e0

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Description

Stylist (Dog Groomer) – Stevenage
Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might know already know about our Pet Care Centres, which includes Pets Grooming salons, and Vets for Pets practices around the UK.
What’s the role?
Our Stylists are critical to the success of our Pets Grooming salons. You will be responsible for all aspects of pet grooming and required to confidently deliver a full and thorough groom of a high standard. You will exceed our customers' expectations by providing a great service within the salon. Your excellent communication skills will be utilised as you deal with customers and their pets daily.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the 'Best Pet Care Business in the World'. You'll enjoy a competitive base pay, with opportunities to earn through our Earn As You Learn training programmes, as well as being able to achieve additional pay supplements through extra training.

Who are we looking for?
• People who arepassionate about delivering a great service.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 6 days a week – we are closed on Sundays! You will receive a minimum contract of 39 hours, but you will often be required to work more hours to cover busy periods, absences, and holidays.
• Demonstrates confidence and possesses a good and demonstratable understanding of dog grooming, styles/trends and able to complete a high standard groom, using these techniques from start to finish on different breeds.
• Has experience of working within a customer-facing salon environment.
• Preferably you will have worked in a target driven environment, but if not, happy to work in one.
It's fast-paced, innovative, fun, and we put people at the very heart of everything we do.
Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves. If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.
Your Benefits
We reward and recognise our Stylists in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
• A certified iPet Level 3 training programme and qualification.
• Annual bonus
• At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand
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Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience.

“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”