Study Abroad Officer

City St George's; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

City St George’s, University of London is seeking a Global Opportunities Officer (Incoming) to support the university's inbound student mobility portfolio. You will be the main point of contact for international partners and students throughout the application process and during onboarding for study abroad and exchange programs.

The role requires a customer-service focus and an ability to deliver high-quality, student-centred support.

Qualifications

• Understanding of student mobility and empathy with international students arriving in the UK.
• Background in delivering excellent customer service and student-focused support.

Responsibilities

• The Global Opportunities Officer (Incoming) supports the inbound student mobility portfolio.
• Acts as main contact for international partners and students before and during applications, including onboarding.
• Responsible for processing applications, updating student records, and advising incoming students.

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services, led by the Director of Academic Services is responsible for leading and delivering professional, responsive, and effective academic and student administration across City St George’s. Working closely to the strategic direction set by the Vice-President for Education, Academic Services supports the educational mission of the University.

Responsibilities

The Global Opportunities Officer (Incoming) supports the effective delivery of the University’s inbound student mobility portfolio.

The postholder will be the main point of contact for our international partners and students before and during the application process and play an important role in the onboarding and on-course support to study abroad and exchange students at City St George’s. As the course officer for the Study Abroad Programme the post holder is responsible for processing applications, student record maintenance and providing clear guidance and advice to incoming students.

Person Specification

The successful candidate will have an understanding student mobility, and an empathy with international students coming to the UK for the first time. They will have a background in providing excellent customer service and will be able to deliver high-quality student-focused services.

Closing date for applications:

25th October 2026 at 11:59pm

Interviews are scheduled to take place on:

TBC

The selection process will involve an interview. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values;

The University of business, practice and the professions