Study Abroad Officer

City St George's, University of London; Greater London; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Pension scheme

Staff training and development

Job summary

City St George’s University of London is seeking an experienced Global Opportunities Officer (Incoming) to support inbound student mobility. The postholder will be the main contact for international partners and students before and during the application process, providing onboarding and on-course support for study abroad and exchange students.

The role requires a student-mobility understanding and a strong customer-service background to deliver high-quality, student-focused services within

Qualifications

• Understanding student mobility and international student services.
• Strong customer service orientation and ability to provide high-quality student-focused support.

Responsibilities

• Act as the main contact for international partners and inbound mobility applicants.
• Process applications, maintain student records, and guide incoming students through onboarding and on-course support.
• Support the Study Abroad Programme as the course officer and ensure accurate information and guidance are provided.

Job description

Please note: This role is only open to internal Redeployee applicants at City St George's.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services, led by the Director of Academic Services is responsible for leading and delivering professional, responsive, and effective academic and student administration across City St George’s. Working closely to the strategic direction set by the Vice-President for Education, Academic Services supports the educational mission of the University.

Responsibilities

The Global Opportunities Officer (Incoming) supports the effective delivery of the University’s inbound student mobility portfolio.

The postholder will be the main point of contact for our international partners and students before and during the application process and play an important role in the onboarding and on-course support to study abroad and exchange students at City St George’s. As the course officer for the Study Abroad Programme the post holder is responsible for processing applications, student record maintenance and providing clear guidance and advice to incoming students.

Person Specification

The successful candidate will have an understanding student mobility, and an empathy with international students coming to the UK for the first time. They will have a background in providing excellent customer service and will be able to deliver high-quality student-focused services.

Closing date for applications:25th October 2026 at 11:59pm

Interviews are scheduled to take place on: TBC

The selection process will involve an interview. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

• pension scheme
• staff training and development

City St George’s University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values; Click here

The University of business, practice and the professions