Senior Student Engagement Officer

LGBT Jobs; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking a Senior Student Engagement Officer for the School of Policy and Global Affairs to drive engagement, attendance and visa compliance, focusing on continuation, progression and retention of students.

The role requires strong stakeholder collaboration, data-informed intervention planning, and commitment to inclusive student support within a major urban university setting in London.

Qualifications

• Experience in student engagement, continuation and retention in higher education.
• Knowledge of visa compliance and regulatory context for HEIs.
• Ability to design, implement and evaluate intervention frameworks.

Responsibilities

• Design, implement and evaluate the School’s approach to student engagement and attendance.
• Collaborate with senior colleagues to identify at-risk students and intervene to support progression.

Skills

Student engagement

Retention strategies

Data analysis

Communication skills

Education

Master's degree in Education or related field

Tools

Student Information Systems (SIS)

Microsoft Office

Data analysis tools

Job description

'Senior Student Engagement Officer role within the School of Policy and Global Affairs'

'Responsibilities include student engagement, attendance, and visa compliance'

'Candidates need experience in student engagement, continuation, and retention'

'Closing date for applications is 25th October 2026'

'City St George’s offers a sector-leading salary, pension scheme, and staff training'

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The School of Policy and Global Affairs was established in 2022 and encompasses our Economics, International Politics and Sociology and Criminology Departments. Located in one of the world's greatest financial and political centres, we engage with the key challenges and debates that are shaping policy formation in a rapidly changing world. The Senior Student Engagement Officer provides leadership and accountability for student engagement and visa compliance activity within the School, with a focus on improving continuation, progression, attainment, and retention.

Responsibilities

• The role is responsible for designing, implementing, and evaluating the School’s approach to student engagement and attendance usually in collaboration with the Associate Dean (Student Experience), Academic Standards & Student Experience Manager, and central Student Success team ensuring that effective frameworks are in place to identify and intervene where students are at risk of disengagement or non-progression.
• The role also takes responsibility for School-based support of students requiring reasonable adjustments.

Person Specification

• Candidates should have a good understanding of student engagement, continuation and retention in an HEI context, as well as experience of working in this area, ideally including visa compliance.
• They will understand the regulatory environment in which HEIs operate.
• They will have strong IT skills and be able to use these to design effective intervention systems, as well as taking an evidence-led approach to evaluating impacts.
• They will show commitment to tackling issues of educational disadvantage, and work effectively with senior academic leaders in this area.

Additional Information

• Closing date for applications: 25th October 2026 at 11:59pm
• Interviews are scheduled to take place from 16th November 2026
• The selection process will involve an interview and a presentation exercise. Further details will be confirmed at the interview stage.
• City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
• City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
• We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
• The University of business, practice and the professions

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!