Studio Experience & Vibe Specialist

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 18,000 - 19,000; Full time

Job summary

One City is seeking a driven Front of House and Customer Experience representative at Battersea Power Station, London. You will contribute to a high-energy studio atmosphere and ensure seamless member experiences from greeting to post-workout service.

The role requires maintaining energy, coordinating with events and brand activations, and supporting open/close procedures. Weekend shifts are required, with pay in the £13-£14 per hour range.

Qualifications

• Energy & Drive: thrive in a fast-paced environment and bring enthusiasm to every shift.
• Atmosphere Driven: understand how to influence the energy of a room.
• Organised: enjoy the logistics of a busy floor and juggling multiple tasks.
• Team Player: work well with others and lead by example in your own corner of the studio.

Responsibilities

• First Impressions: Deliver every first-time greeting and studio walkthrough at the highest level — informative, high-energy, and welcoming.
• Instant Communication: Ensure member feedback and on-site queries are dealt with instantly.
• Refuel Management: Support the smoothie bar during your shift, ensuring quality control and speed of service for post-workout nutrition.

Job description

One City is seeking a driven Front of House and Customer Experience representative at Battersea Power Station, London. You will contribute to a high-energy studio atmosphere and ensure seamless member experiences from greeting to post-workout service.

The role requires maintaining energy, coordinating with events and brand activations, and supporting open/close procedures. Weekend shifts are required, with pay in the £13-£14 per hour range.