Vibe Curator: Front of House & Member Experience

Battersea Academy for Skills & Employment (BASE) C.I.C.; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

One City at Battersea Power Station is seeking a driven Front of House and Customer Experience team member. You will help deliver an engaging in-studio experience with standout first impressions, quick responses to member questions, and support for the smoothie bar during shifts.

Contribute to the energy and brand atmosphere by assisting with events, ensuring cleanliness, and keeping the studio ready for every session from open to close.

Qualifications

• Energetic, high-energy attitude for fast-paced environments.
• Ability to influence studio atmosphere and energy.
• Organised with strong multi-tasking and prioritisation.

Responsibilities

• First Impressions: deliver a welcoming, high-energy greeting and studio walkthrough.
• Instant Communication: respond to member feedback and on-site queries promptly.
• Refuel Management: assist with the smoothie bar, ensuring quality and speed.
• Bring the Vibe: maintain brand energy from open to close and across events.
• Events & Collabs: support studio events and brand collaborations for engagement.
• Precision Standards: keep studios, changing rooms and communal areas tidy.
• Shift Support: assist with opening/closing procedures to keep the studio 'performance-ready'.
• Tech Readiness: ensure all studio equipment is prepared before sessions.

Skills

Energy & Drive

Atmosphere Driven

Organised

Team Player

Job description

One City at Battersea Power Station is seeking a driven Front of House and Customer Experience team member. You will help deliver an engaging in-studio experience with standout first impressions, quick responses to member questions, and support for the smoothie bar during shifts.

Contribute to the energy and brand atmosphere by assisting with events, ensuring cleanliness, and keeping the studio ready for every session from open to close.