Front of House & Member Experience - Energy & Events

Battersea Power Station; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Unlimited One City classes

Clear progression

Competitive Pay

Job summary

One City is seeking a driven Front of House to elevate the in-studio customer experience at Battersea Power Station. You will greet first-time guests, support the smoothie bar, and help maintain the studio's energy, atmosphere, and brand alignment from open to close.

This role rewards energy, organization, and teamwork, with regular weekend shifts and early starts. You will contribute to events, ensure tidy spaces, and prepare equipment for sessions, becoming a visible part of a high-energy,

Qualifications

• Energy, drive, and a high-energy presence on the floor.
• Ability to influence and maintain the studio atmosphere.
• Organised with strong multi-tasking and reliability.

Responsibilities

• First Impressions: Deliver every first-timer greeting and studio walkthrough at the highest level — informative, high-energy, and welcoming.
• Instant Communication: Ensure member feedback and on-site queries are dealt with instantly.
• Refuel Management: Support the smoothie bar during your shift, ensuring quality control and speed of service for post-workout nutrition.
• Bring the Vibe: Contribute to the energy levels in the studio, keeping them aligned with the One City brand from open to close.
• Events & Collabs: Support studio events, themed classes, and brand collaborations, helping ensure flawless execution and maximum member engagement.
• Precision Standards: Help keep the studios, changing rooms, and communal areas immaculate through regular checks.
• Shift Support: Assist with opening/closing procedures, making sure the studio is always "performance-ready".
• Tech Readiness: Ensure all studio equipment and tech are ready for action before every session.

Skills

Energy & Drive

Atmosphere Driven

Organised

Team Player

Job description

One City is seeking a driven Front of House to elevate the in-studio customer experience at Battersea Power Station. You will greet first-time guests, support the smoothie bar, and help maintain the studio's energy, atmosphere, and brand alignment from open to close.

This role rewards energy, organization, and teamwork, with regular weekend shifts and early starts. You will contribute to events, ensure tidy spaces, and prepare equipment for sessions, becoming a visible part of a high-energy,