Student Wellbeing & Engagement Champion

studygroupuk; Sheffield; On-site; GBP 16,000 - 27,000; Full time

Job summary

Study Group is seeking a Welfare & Engagement Officer for the University of Sheffield International College, on-site in Sheffield. You will provide welfare support, case management, safeguarding, and plan welfare activities to enhance student wellbeing.

The role requires a Bachelor’s degree or equivalent, safeguarding training, and experience in customer service and external partnerships. It is a 1-year fixed-term contract with salary up to £26,520 per year.

Qualifications

• Bachelor's degree or equivalent to work independently.
• Safeguarding training or equivalent experience in education.
• Experience organising trips and completing risk assessments.
• Experience creating engaging content and delivering workshops.
• Experience collaborating with external partners for activities.

Responsibilities

• Provide welfare and pastoral support to students and refer to external services as required.
• Maintain welfare case records in the student information system per GDPR.
• Support safeguarding and act as point of contact for staff concerns.
• Develop and monitor Support Plans for students and track engagement.
• Promote NHS health registrations and help students access services.
• Plan and deliver annual welfare events and promotional activities.
• Make check-in calls with students on support or safety plans when needed.
• Assist reception and student-facing duties and cover admin tasks during peaks.

Skills

Safeguarding training

Organising trips

Content creation

Workshop delivery

External partner collaboration

Student voice feedback

Customer service

Education

Bachelor's degree or equivalent experience

Job description

Study Group is seeking a Welfare & Engagement Officer for the University of Sheffield International College, on-site in Sheffield. You will provide welfare support, case management, safeguarding, and plan welfare activities to enhance student wellbeing.

The role requires a Bachelor’s degree or equivalent, safeguarding training, and experience in customer service and external partnerships. It is a 1-year fixed-term contract with salary up to £26,520 per year.