Student Support Officer

Cheshire College - South & West; Crewe; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading educational institution in Crewe seeks a dedicated individual to join its Be-Safe team. You will communicate effectively with learners, ensure their positive behavior, and support them under supervision. The ideal candidate will possess a Level 3 qualification and experience in a supportive role. Additional benefits include professional development opportunities, financial support for teaching qualifications, and up to 51 days of annual leave. Apply by 9 am on 5 February 2026 to be part of a dynamic educational environment.

Benefits

Access to world-class facilities

Pension scheme with generous employer contributions

Up to 51 days of annual leave

Onsite fitness and childcare facilities

Employee benefit platform

Free onsite parking

Qualifications

• Experience of working with groups and/or individuals in a supportive environment.
• Current, valid driving licence.
• Enhanced DBS check.

Responsibilities

• Maintain high visibility across the campus, communicating effectively with learners.
• Be a member of the Be-Safe team supporting learners.
• Act as first aider as required.

Skills

Communication

Relationship building

First aid knowledge

Education

Level 3 qualification or above in a relevant discipline

GCSE Grade C (4/5) in Maths and English or equivalent

Job description

• Maintain high visibility across the campus, communicating effectively with learners and promoting positive behaviours;
• Be a member of the Be-Safe team supporting learners under the supervision of the Designated and Deputy Designation Safeguarding Leads;
• Be present at the campus barriers in the morning to support learner arrival; and
• Act as first aider as required.

Key Person Specification Requirements:

• Level 3 qualification or above, in a relevant discipline;
• GCSE Grade C (4/5) in Maths and English (or equivalent);
• Ability to develop good working relations and rapport with young people (16-18 years) and adult learners;
• Experience of working with groups and/or individuals in a supportive environment;
• Current, valid driving licence; and
• Enhanced DBS check.

Please see the Job Description and Person Specification for further details.

• Access to world-class facilities
• Access to new qualifications to support your career in education such as short online courses in the areas below. If you’re interested in learning more about this, please email
  • Equality and Diversity
  • Information, Advice and Guidance
  • Understanding Safeguarding and Prevent
  • Principles of Customer Service
• Financial support offered to obtain your teacher qualification
• Extensive upskilling and professional development opportunities
• Pension scheme with generous employer contributions (28.68% for TPS and 21% for LGPS)
• Up to 51 days of annual leave, including bank holidays, Christmas closure, and a dedicated Wellbeing Day
• Onsite fitness and childcare facilities
• Employee benefit platform
• Onsite Costa, café, shop, restaurants and hair and beauty salon
• Free onsite parking
• Employee Referral Scheme
• Staff Awards

How to apply:

Please complete our application form and return it to k by 9am, 5 February 2026.

The selection process will take place on 12 February 2026 at our Crewe campus.

We are unable to accept applications received via recruitment agencies.

Cheshire College South and West is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence and original qualification certificates. References will also be sought.

About Us

Cheshire College – South & West is the largest provider of post-16 education in the region, offering exciting opportunities to over 11,000 learners and 1,000 Apprentices, who all have access to world-class facilities as a result of a £120m investment in the latest technology and real working environments, at modern Campuses in Crewe, Ellesmere Port and Chester.

Cheshire College is a dynamic, high quality and financially robust College, which provides learners with the skills, experience and qualifications that will prepare them for their future career or higher-level study, encouraging them to become confident individuals who will make valuable contributions to businesses and the local economy.

There is a fantastic atmosphere at our three Campuses in Crewe, Ellesmere Port and Chester, providing an environment to get involved in exciting activities and an opportunities for learners to make new friends.

Crewe Campus

Our impressive facilities are the perfect place for learners to meet new friends and be immersed in an environment that is ideal for learning. As well as our modern classrooms, the Crewe Campus boasts:

Professional Centre Stage theatre and engineering and construction workshops.

A multi-purpose sports hall;

Climbing wall;

Fitness gym;

TV and radio studios with specialist equipment;

Award-winning restaurant, The Academy; and

Hair, beauty and barbering salons

Create a job alert for this search