Student Support Advisor

Choice Teachers; Watford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Choice Teachers in Watford is seeking a proactive Student Support Advisor to cover long-term sickness at our Watford campus. You will deliver information, advice, and guidance that promotes student wellbeing and employability, helping learners develop independence and aspirations.

The role is full-time, Monday to Friday, 9:00 AM - 5:00 PM, with responsibilities across enrichment activities, record-keeping, and cross-college liaison to support learners and college-wide events.

Qualifications

• Education: General level of education at degree or professional level, or equivalent attainment through professional experience.
• Maths & English: Qualified in English and Maths to Level 2 (or a commitment to achieve).
• Experience: Real-life or work experience that supports students to develop and modify behaviour to be acceptable in the workplace, alongside a working knowledge of record keeping and general administration.
• Core Skills: A 'can-do', outcome-focused attitude, excellent communication and interpersonal skills, a high level of personal integrity, and confidence using modern technology.

Responsibilities

• Deliver cross-college activities for students to contribute to the enrichment programme.
• Support applicants by providing advice on available support and assisting with local school liaison activities.
• Maintain up-to-date manual and computerised records, collecting statistical data to monitor KPIs and service level agreements.
• Acquire and maintain a strong knowledge of information sources to meet learner needs.
• Work flexibly as part of the Student Support team to provide an integrated, responsive service.
• Participate in college-wide activities, including duty rotas, enrolment, marketing events, and team training.

Skills

Can-do attitude

Excellent communication

Interpersonal skills

Tech proficiency

Education

Degree or professional level

Equivalent via experience

Job description

Job Title: Student Support Advisor (Long-Term Sickness Cover)

Location: Watford

Salary: £30,000 per annum

Hours: Full-time, Monday to Friday, 9:00 AM - 5:00 PM

Contract: Full-time, Temporary (Long-Term Sickness Cover), ASAP start

About the Role

West Herts College is seeking a proactive and dedicated Student Support Advisor to provide cover for a member of staff on long-term sickness leave at our Watford campus. You will deliver a comprehensive range of information, advice, and guidance (IAG) that promotes student wellbeing and safety, concentrates on developing independent and employability skills, and raises student aspirations.

Key Duties and Responsibilities

• Deliver cross-college activities for students to contribute to the enrichment programme.
• Support applicants by providing advice on available support and assisting with local school liaison activities.
• Maintain up-to-date manual and computerised records, collecting statistical data to monitor KPIs and service level agreements.
• Acquire and maintain a strong knowledge of information sources to meet learner needs.
• Work flexibly as part of the Student Support team to provide an integrated, responsive service.
• Participate in college-wide activities, including duty rotas, enrolment, marketing events, and team training.

Candidate Requirements

• Education: General level of education at degree or professional level, or equivalent attainment through professional experience.
• Maths & English: Qualified in English and Maths to Level 2 (or a commitment to achieve).
• Experience: Real-life or work experience that supports students to develop and modify behaviour to be acceptable in the workplace, alongside a working knowledge of record keeping and general administration.
• Core Skills: A "can-do", outcome-focused attitude, excellent communication and interpersonal skills, a high level of personal integrity, and confidence using modern technology.

About Choice Teachers

Choice Teachers is a leading education recruitment agency based in Hitchin, dedicated to connecting talented professionals with rewarding roles across schools, colleges, and educational settings throughout the local area. We pride ourselves on delivering an honest, supportive, and professional recruitment service to both our candidates and clients.