Student Support Administrator

TN United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Student Support Administrator to provide essential administrative support at a high-profile facility. This role involves engaging with learners, conducting inductions, and ensuring effective communication with partner agencies. Ideal candidates will possess strong organizational skills and a passion for education, alongside a relevant administration qualification. Join a team committed to making a difference in the lives of individuals, while enjoying the opportunity to develop your skills in a supportive environment.

Qualifications

• Recent experience in an administrative environment.
• Ability to maintain confidentiality and build rapport.

Responsibilities

• Provide administrative support and manage records effectively.
• Conduct inductions and promote courses to prisoners.

Skills

Organizational Skills

Communication Skills

IT Skills (Word, Excel, Access)

Confidentiality

Education

NVQ Level 2 Business Administration

NVQ Level 3 Business Administration

Information, Advice and Guidance Qualification

Job description

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Student Support Administrator, Nottingham

Client: PeoplePlus

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 799dacd545a9

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Based on site at HMP Whatton, our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards.

You will also be the first point of contact for prisoners, conducting prisoner inductions into the education provision, promoting available courses to potential learners, and providing ongoing advice and guidance. The role also includes recruiting learners for courses, maintaining accurate records of achievement linked to initial assessment, and liaising closely with partner agencies and the prison allocation and activity team.

What are we looking for?

You should have a passion for your work along with relevant and recent experience within an administration environment. You will hold an NVQ Level 2 Business Administration qualification or equivalent (Level 3 desirable), and demonstrate good knowledge of IT-based systems including Word, Excel, and Access. An Information, Advice and Guidance qualification is desirable.

You will need good organisational skills with the ability to plan and prioritise workload effectively, along with excellent communication skills, both written and verbal. The ability to build rapport with a wide range of individuals and maintain a high level of confidentiality at all times is essential. You should be results-focused, with personal drive and resilience to overcome hurdles and barriers.

For full details of the role and the person specification, please review the job description. If you wish to speak to the recruitment team before applying, please email your questions, and a team member will respond. To apply, please use the 'Apply Now' button. Applications cannot be accepted via email.

Please include your current salary and desired salary in your application, when prompted.