Business Support Administrator

TN United Kingdom; Nottingham; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Business Support Administrator to enhance their Property Services department. This role is pivotal in planning and scheduling housing maintenance work, ensuring tasks are completed efficiently and within set deadlines. The ideal candidate will have a strong background in planning or administration, with excellent customer service skills and the ability to manage a varied workload. Join a dynamic and inclusive organization that values diversity and offers a supportive work environment. If you're ready to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in a planning or administrative role is essential.
• Ability to prioritise a complex workload and meet deadlines.

Responsibilities

• Diagnosing problems and estimating work hours for maintenance tasks.
• Producing detailed work schedules to optimise team efficiency.

Skills

Planning Experience

Administrative Skills

Customer Service

Time Management

Problem Solving

Education

High School Diploma

Relevant Certifications

Job description

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Business Support Administrator, Nottingham

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Client:

Nottingham Community Housing Association Ltd

Location:

Nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d2312e8a9d1b

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

About Us:

NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. We’re excited about bringing our responsive repairs in house and expanding our team to allow us to better serve our customers. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a range of positions available.

Key Responsibilities:

As a Work Planner, you will play a crucial role in the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors. Your responsibilities include, but are not limited to:

• Diagnosing problems and estimating work hours required for maintenance tasks
• Producing detailed work schedules to optimise team efficiency
• Raising works orders using our in-house systems
• Providing clear work instructions to trade teams and inspectors
• Purchasing materials when required to facilitate seamless work execution
• Ensuring all tasks are completed within relevant Service Level Agreements (SLAs)

Put in your application if you can demonstrate:

• Experience working within a planning or administrative role
• The ability to prioritise a complex and varied workload
• An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service
• The ability to stay calm under pressure and meet deadlines

Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm)

There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home.

NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women.

Successful candidates may undergo assessments prior to interview.

Note:

NCHA does not currently offer visa sponsorship.

There are a mixture of permanent and fixed-term roles available, including one part-time role at 22 hours per week.

"I love working at NCHA; it provides a good work-life balance, and the team feels like family." - NCHA Colleague

If you are ready to contribute your skills to a dynamic and inclusive organization, apply now by clicking apply. We look forward to welcoming you to the NCHA family!