Student Services Receptionist & Admin Support

SRUC; Aberdeen City; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave

Enhanced pension contributions (STPS)

Cycle to work scheme

Discounted RAC Membership

Generous family leave

Tailored learning and development

Job summary

SRUC is seeking a professional Receptionist/Administrator to join the Student Services team. The role focuses on delivering a welcoming reception, handling enquiries, and providing general administrative support to ensure smooth on-campus operations.

You will manage the desk, switchboard and mail, assist with room bookings, catering, and car hire coordination, and maintain office supplies with accuracy. A relevant SCQF level and/or Business Admin qualification are required.

Qualifications

• Educated to SCQF Level 4 or above.
• Educated to SCQF Level 7 or above (e.g., HNC) and/or a qualification in Business Administration to SVQ Level 3 or equivalent.
• For full person specification, please read the Job Particulars document.
• This role is not eligible for sponsorship under the Skilled Worker route and requires right to work in the UK.

Responsibilities

• Manage the reception desk and switchboard, handling inquiries from staff, students, visitors and external contacts.
• Provide information, answer routine queries and refer complex inquiries to colleagues.
• Collate information on enquiries to assist with reviewing resources and procedures.
• Coordinate mail and deliveries and report campus facilities issues.
• Assist with room bookings, hire car collections and catering for meetings/events.
• Provide admin support: typing, data input, filing, printing, copying and minute-taking.

Skills

Reception duties

Customer service

Data entry

Education

SCQF Level 4 or above

SCQF Level 7 or above (HNC) or SVQ Level 3 in Business Administration

Tools

Microsoft Office

Office 365

Job description

SRUC is seeking a professional Receptionist/Administrator to join the Student Services team. The role focuses on delivering a welcoming reception, handling enquiries, and providing general administrative support to ensure smooth on-campus operations.

You will manage the desk, switchboard and mail, assist with room bookings, catering, and car hire coordination, and maintain office supplies with accuracy. A relevant SCQF level and/or Business Admin qualification are required.