Student Services Leader - Wellbeing & Admin Support

Teaching Vacancies; Leeds; On-site; GBP 28,000 - 34,000; Full time

Job summary

The Farnley Academy is recruiting a friendly, organised Student Services Manager to lead the Student Services team and support the wellbeing, safety and day-to-day experience of our students. You will manage a small team, oversee the Student Services office and act as the first point of contact for students and parents.

The ideal candidate will have office/administration or customer-facing experience, the ability to work under pressure, and a student-centred, professional approach.

Qualifications

• Experience in an office, administration or customer-facing environment.
• Ability to work under pressure and manage competing priorities.
• Caring, professional and student-centred approach.
• Experience leading or supervising a team (desirable).
• Experience with young people or within a school environment (desirable).
• GCSE Grade C/4 and above, including English and Mathematics.
• Excellent communication and interpersonal skills.
• Friendly and calm disposition.

Responsibilities

• Lead the Student Services team to support wellbeing and safety for students.
• Oversee day-to-day operations of the Student Services office.
• Be the first point of contact for students and communicate with parents.
• Provide high-quality student welfare and administrative support.
• Manage a small team and coordinate parental communications.
• Maintain a calm, organized office environment.

Skills

Office experience

Administration

Customer-facing

Communication skills

Calm under pressure

Team leadership (desirable)

School experience (desirable)

GCSE English & Maths

Education

GCSE English & Maths (C/4 or above)

Job description

The Farnley Academy is recruiting a friendly, organised Student Services Manager to lead the Student Services team and support the wellbeing, safety and day-to-day experience of our students. You will manage a small team, oversee the Student Services office and act as the first point of contact for students and parents.

The ideal candidate will have office/administration or customer-facing experience, the ability to work under pressure, and a student-centred, professional approach.