Student Services Lead — Wellbeing & Admin

The Farnley Academy; Pudsey; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme

Cycle to work

Discounts

Job summary

The Farnley Academy in Pudsey is seeking a friendly, organised and proactive Student Services Manager to lead our Student Services team. You will oversee welfare, safety and day-to-day student experience, acting as the first point of contact for students and families.

You will manage a small team across welfare, administration and communications, building positive relationships with students, parents and staff.

Qualifications

• Experience in an office, administration or customer-facing environment.
• Ability to work under pressure and manage competing priorities.
• Caring, professional and student-centered approach.

Responsibilities

• Lead and develop the Student Services team to support wellbeing, safety and daily student experience.
• Oversee welfare, first aid, admin and parental communications.
• Be the first point of contact for students and families and maintain strong relations with staff.

Skills

Customer-facing

Organisational skills

Communication

Team leadership

Education

GCSE English & Maths

Job description

The Farnley Academy in Pudsey is seeking a friendly, organised and proactive Student Services Manager to lead our Student Services team. You will oversee welfare, safety and day-to-day student experience, acting as the first point of contact for students and families.

You will manage a small team across welfare, administration and communications, building positive relationships with students, parents and staff.