Student Services Lead: Wellbeing & Student Experience

The Farnley Academy; Clifford; On-site; GBP 27,000 - 39,000; Full time

Job summary

The Farnley Academy is seeking a friendly, organised and proactive Student Services Manager to lead our Student Services team. The successful candidate will play a key role in supporting the wellbeing, safety and day-to-day experience of our students and will oversee the smooth running of the Student Services office.

As the first point of contact for students, you will manage a small team and provide high-quality support across student welfare, first aid, administration and parental

Qualifications

• Experience working in an office, administration or customer-facing environment.
• Ability to work under pressure and manage competing priorities.
• Caring, professional and student-centred approach.
• Experience leading or supervising a team (desirable).
• Experience working with young people or within a school environment (desirable).
• GCSE English and Maths at grade C/4 or above.
• Excellent communication and interpersonal skills.
• Friendly and calm disposition.

Responsibilities

• Provide high-quality support across student welfare, first aid, administration and parental communications.
• Manage a small team and oversee the smooth running of the Student Services office.
• Support wellbeing, safety and day-to-day experience of our students.

Skills

Office admin

Customer service

Team management

Communication skills

Education

GCSE English

GCSE Maths

Job description

The Farnley Academy is seeking a friendly, organised and proactive Student Services Manager to lead our Student Services team. The successful candidate will play a key role in supporting the wellbeing, safety and day-to-day experience of our students and will oversee the smooth running of the Student Services office.

As the first point of contact for students, you will manage a small team and provide high-quality support across student welfare, first aid, administration and parental