Student Services Frontline Advisor

Reaseheath College and University Centre; Nantwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

47 days annual leave including Bank &

Pension scheme with employer 19.8%

Enhanced maternity and adoption pay

Enhanced sick pay

Employee Assistance Programme

Pluxee reward scheme

Free on site gym membership

Onsite Starbucks and multiple outlets

External benefits via Cheshire area

Specialist equipment reflecting行业

Job summary

Reaseheath College and University Centre is seeking a dynamic Student Support & Information Officer to join our Student Services team in Nantwich. This permanent, full-time role (37 hours per week) involves supporting students, families and staff across college life.

The successful candidate will be the front-line contact, assist with accommodation applications and the moving-in process, and provide effective signposting to college services while maintaining daily office operations.

Qualifications

• Level 2 Maths & English (or equivalent) is required.
• Proficient with Microsoft Office 365.
• Experience working with a diverse student body and stakeholders.

Responsibilities

• Be the first point of contact for students, staff and visitors.
• Support accommodation applications and moving-in processes.
• Signpost to services and manage day-to-day Student Services tasks.

Skills

MS Office 365

Stakeholder engagement

EDI & wellbeing

Communication

Education

Level 2 Maths & English or equivalent

Job description

Reaseheath College and University Centre is seeking a dynamic Student Support & Information Officer to join our Student Services team in Nantwich. This permanent, full-time role (37 hours per week) involves supporting students, families and staff across college life.

The successful candidate will be the front-line contact, assist with accommodation applications and the moving-in process, and provide effective signposting to college services while maintaining daily office operations.