Education Ops Assistant - Flexible, Student Services

Cardiff University; Cardiff; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Cardiff University is seeking a Hyb Assistant to support the Education Operations team. You will act as a key first point of contact, offering information, advice, and administrative support to students, staff and visitors to ensure a high-quality student experience.

Responsibilities include handling inquiries, maintaining records and systems, coordinating appointments and bookings, and assisting with the delivery of student services and events.

Qualifications

• Excellent communication and customer service skills.
• Strong organisational and administrative abilities.
• Good IT skills, including Microsoft Office.

Responsibilities

• Provide information, advice and administrative support to students, staff and visitors.
• Manage a range of enquiries and maintain records/systems.
• Coordinate appointments and bookings.
• Support the delivery of student services and events.

Skills

Communication

Customer service

Organisational skills

IT skills (MS Office)

Tools

Microsoft Office

Job description

Cardiff University is seeking a Hyb Assistant to support the Education Operations team. You will act as a key first point of contact, offering information, advice, and administrative support to students, staff and visitors to ensure a high-quality student experience.

Responsibilities include handling inquiries, maintaining records and systems, coordinating appointments and bookings, and assisting with the delivery of student services and events.