Student Services Administrator — Enquiries & Records

City St George's, University of London; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Staff training

Pension

Development opportunities

Job summary

City St George’s, University of London is seeking a Student Administrator to join the Student Services team. You will be the first point of contact for student enquiries and provide administrative support across lifecycle processes, including extensions, transcripts, and status letters.

The role involves maintaining student records, handling sensitive information with discretion, and contributing to a high-quality, responsive student experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage a varied workload and maintain accurate records.
• Discretion when handling sensitive information.

Responsibilities

• Serve as first point of contact for student enquiries.
• Provide administrative support across student services and lifecycle processes.
• Maintain student records and support core administrative processes.
• Contribute to a high-quality, responsive student experience.

Skills

Organised

Customer service

Communication skills

Job description

City St George’s, University of London is seeking a Student Administrator to join the Student Services team. You will be the first point of contact for student enquiries and provide administrative support across lifecycle processes, including extensions, transcripts, and status letters.

The role involves maintaining student records, handling sensitive information with discretion, and contributing to a high-quality, responsive student experience.