Senior Student Records & Compliance Lead

City St George's, University of London; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

City St George’s, University of London seeks a Senior Student Returns Officer to lead the compilation and submission of statutory student returns.

You will join a four-person Registry Services team, ensuring high data quality and regulatory compliance, collaborate with Schools and professional services to resolve data issues, and provide expert advice on student record requirements to support audit readiness and improvements.

Qualifications

• Educated to degree level or possessing equivalent experience, with knowledge of student record systems such as SITS and an understanding of student data processes and controls.
• Excellent communication skills, experience of process improvement, and the ability to analyse and resolve complex data quality issues.
• Strong organisational skills, stakeholder management experience and a commitment to excellent service delivery.

Responsibilities

• Working in a team of four to plan, compile and submit external student returns, ensuring high levels of data quality and compliance with regulatory requirements.
• Work collaboratively with Schools and professional services teams to resolve data issues, improve processes and maintain accurate student records.
• Provide expert advice on student record requirements, monitor risks, support audit readiness, and contribute to the ongoing development of systems and reporting practices.

Skills

Data quality

Data analysis

Stakeholder management

Process improvement

Communication skills

Education

Degree level education

Experience with SITS

Tools

SITS

Excel

Job description

City St George’s, University of London seeks a Senior Student Returns Officer to lead the compilation and submission of statutory student returns.

You will join a four-person Registry Services team, ensuring high data quality and regulatory compliance, collaborate with Schools and professional services to resolve data issues, and provide expert advice on student record requirements to support audit readiness and improvements.