Student Returns Administrator (REDEPLOYEE APPLICANTS ONLY)

City St George's; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking a Student Returns Administrator to support submission of student data returns to external bodies and ensure accuracy and regulatory compliance.

You will work across Schools and Professional Services to improve data quality, document processes and contribute to training and continuous improvement initiatives.

Qualifications

• Experience with databases and data reporting.
• Excellent communication and stakeholder engagement abilities.
• Strong organisational skills and attention to detail.

Responsibilities

• Support the preparation and submission of student data returns to external agencies, ensuring accuracy and compliance.
• Collaborate with Schools and Professional Services to resolve data quality issues and improve processes.
• Develop expertise in student records systems, assist with validation and documentation, and contribute to training initiatives.

Skills

Data analysis

Communication skills

Stakeholder engagement

Attention to detail

Tools

SITS

Job description

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

** Background

Academic Services delivers high-quality academic administration and regulatory services that support the student lifecycle and the University's strategic objectives. The Student Returns Team is responsible for the submission of accurate and timely student data returns to external bodies, including HESA and the Office for Students. As a Student Returns Administrator, you will play a key role in maintaining student data quality, supporting statutory reporting requirements, and working collaboratively with colleagues to improve student record processes and reporting outcomes.

** Responsibilities

Support the preparation and submission of student data returns to external agencies, ensuring accuracy, completeness and compliance with reporting requirements. Work with colleagues across Schools and Professional Services to identify and resolve data quality issues, improve student record processes, and support reporting activities. Develop expertise in student records systems, assist with data validation and documentation, and contribute to training and continuous improvement initiatives.

** Person Specification

The successful candidate will have experience working with databases, analysing data and producing reports. You will possess excellent communication and stakeholder engagement skills, with the ability to understand requirements and develop practical solutions. Strong organisational skills, attention to detail and the ability to meet deadlines are essential. Experience resolving data issues, documenting processes and working with student record systems such as SITS, or similar, would be advantageous.

** Additional Information

Closing date for applications: 25th October 2026 at 11:59pm

Interviews are scheduled to take place from 16th November 2026

The selection process will involve an interview and an exercise. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values;

The University of business, practice and the professions