Student Services Administrator

Kirklees Council; Huddersfield; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Mentoring scheme

Funding for external qualifications

Management development for current/asp

Employee assistance programme

Retail and leisure discounts

Reduced Metro travel

Job summary

Kirklees College is seeking a Part-time Student Services Administrator to support the busy Student Services department at Waterfront Centre, Huddersfield. You will handle day-to-day administration, counselling and wellbeing support, and maintain confidential student information with accuracy and discretion.

The role requires excellent customer service, strong IT skills, and the ability to communicate professionally with students, staff and external partners.

Qualifications

• Experience in administrative or customer service environment.
• Confident using a range of IT systems and databases.
• Strong communication skills and calm under pressure.

Responsibilities

• Support day-to-day administration and coordination of the busy Student Services department.
• Assist counselling and wellbeing administration.
• Manage confidential student information and maintain records across college systems.
• Coordinate appointments and waiting lists; support purchasing processes.
• Provide excellent customer service to students, staff and external partners.

Skills

Administrative experience

Customer service

IT systems

Data entry

Organisational skills

Tools

Microsoft Office

Database systems

Job description

Job Reference: ATR90917

Application deadline: 26/08/2026

Job Description

Job Title: Student Services Administrator

Salary: £26,966 - £27,566 (pro rata)

Location: Waterfront Centre, Huddersfield (with cross college working as required)

Hours and Weeks per Year: 30 hours / 38 weeks

At Kirklees College we are always looking for new talent, and welcome applications from all sectors.

Whether in a teaching & learning role or in one of our specialised Business Support functions, you’ll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others.

We’re already a successful college, but we’re continually striving to be better and do better - be part of our story!

In the role of Student Services Administrator, you’ll predominantly be based at Waterfront centre and will support the day-to-day administration and coordination of a busy Student Services department.

Your key responsibilities will include supporting counselling and wellbeing administration, managing confidential student information, coordinating appointments and waiting lists, maintaining accurate records across college systems, supporting purchasing processes and providing excellent customer service to students, staff and external partners.

Ideally, you’ll have experience working within an administrative or customer service environment and be confident using a range of IT systems and databases.

It’s important that you can communicate professionally and sensitively with a wide range of people, remain calm under pressure and demonstrate excellent organisational skills and attention to detail.

Most importantly, we are looking for somebody who genuinely enjoys helping people and who can demonstrate our College values of Kindness, Unity and Excellence in their everyday work.

Due to the nature of our work, it’s essential you are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We believe learning is not just for our students: it’s an important part of working here too.

Staff Development Opportunities

• a mentoring scheme
• financial contributions for external qualifications
• skills development for current and aspiring managers

We’ll also have access to a range of staff benefits:

• an employee assistance programme
• retail and leisure discounts
• reduced Metro travel

Term time only staff who start mid Academic year will have their initial salary payments calculated based on actual weeks worked and the number of pay dates between the beginning of employment and the end of the current academic year.

Closing Date : 26/08/2026, 11:59pm (We do reserve the right to close this advertisement early if we receive a high volume of suitable applications)

Proposed Interview Date: tbc

As an employer we are committed to Equality, Diversity and Inclusion and welcome applications from all sections of the community, regardless of an individuals’ sex, age, religion, race, marital status, disability status, sexual orientation, maternity or care leaver status. We are committed to exploring opportunities for flexible working and ensuring the work-life balance and wellbeing of our workforce. Please note that any job offer is subject to pre-employment checks including a DBS check, online searches.

Vacancy Documents

• Student Services Administrator Job Description.pdf
• Student Services Administrator Job Description.pdf
• Kirklees College Application Form.docx
• Kirklees College Application Form.docx